TOUR POLICIES

Full payment due on booking.
Booking your tour assumes you have read the "TOURS TERMS AND CONDITIONS" below
Refunds issued according to the following cancellation policy.
Full Refund if tour cancelled up to 2 weeks before departure
1/4 Refund if tour cancelled up to 1 week before departure
Half Refund if tour cancelled up to 48 hours before departure
No Refund if tour cancelled less than 48 hours before departure
When you book your trip, you reserve the bikes, which removes them from availability for others prospective guests.
All tours go on, rain or shine.
Should we deem conditions too poor to ride, an alternate date will be negotiated, or your payment WILL BE REFUNDED IN FULL.
Availability of tours subject to route conditions.

RENTAL POLICIES

Full payment due on booking.
Booking your rental assumes you have read the "RENTAL TERMS AND CONDITIONS" below.
No Refunds for cancellation requests with less than 48 hours to booked date.
When you book your rental, you reserve the equipment, which removes them from availability for others prospective guests.
Equipment MUST be returned as it was received, clean and without damage beyond normal wear and tear.
Fat Bikes MUST be thoroughly rinsed with fresh water after any ride on the beach.

These policies are in place to ensure a smooth and efficient service experience.
Unless scheduled ahead of time, ALL WORK IS FIRST-COME-FIRST-SERVED!
On-the-fly work WILL cost you more!
Sorry, we do not deal in used equipment.
A $1 a day bike storage fee WILL be assessed 48 hours after servicing once contact has been made.
Tune-ups on excessively dirty bikes will cost you extra.
Bike disposal is $25.
deposit will be collected on items to be ordered.